Quality Management

Track Every Non-Conformance

Reduce waste and improve quality with comprehensive non-conformance tracking. Log NCMRs instantly, analyse root causes, and make data-driven decisions to improve supplier performance.

Reduce Muda, Improve Quality

Every non-conformance that goes untracked is money lost. NS-NCMR makes it easy to log issues from the production floor, notify the right people immediately, and build a database of quality data that drives continuous improvement.

  • Log non-conformances with photos from any browser
  • Instant SMS and email alerts to SQE and Engineering
  • Root cause analysis with standardised categories
  • Track supplier and customer liability costs
  • Pareto charts for data-driven improvement
NCMR #2024-0847
PCB solder defect - Component misalignment on Batch #A2847
Supplier: ABC Electronics • Value: $2,450
RejectRoot Cause: SupplierCAPA Raised

Complete Non-Conformance Management

NCMR Logging

Log non-conformances with description, part numbers, quantities, photos, and affected batch information.

Instant Notifications

SMS and email alerts to SQE, Engineering, and Quality teams within seconds of logging.

Root Cause Analysis

Standardised root cause categories make analysis consistent and enable meaningful trending.

Disposition Management

Track disposition decisions: Scrap, Rework, Use-As-Is, or Return to Supplier with full audit trail.

Cost Tracking

Track rework costs, scrap value, and supplier charge-backs. Know your true Cost of Quality.

Reporting & Analytics

Pareto charts, trend analysis, supplier scorecards, and Cost of Quality dashboards.

Product Screenshots

Click any image to enlarge

NS-NCMR Welcome Screen
Welcome Screen
NS-NCMR Header Tab
NCMR Header Entry
NS-NCMR Part Tab
Part Details Tab
NS-NCMR Chart by Supplier
NCMRs by Supplier Chart
NS-NCMR Mobile View
Mobile Responsive View

From Detection to Resolution

1

Detect

Operator discovers non-conforming material

2

Log

Create NCMR with photos and details

3

Investigate

SQE analyses root cause

4

Dispose

Decide: Scrap, Rework, or Return

5

Close

Document resolution and costs

ISO 9001 Ready

NS-NCMR supports your ISO 9001 quality management system with proper documentation and audit trails.

Clause 8.7 - Control of Nonconforming Outputs

  • Identification of non-conforming products
  • Segregation and containment actions
  • Complete documentation trail
  • Disposition options with approval workflow
  • Re-verification after correction

Clause 10.2 - Corrective Action

  • React to nonconformity appropriately
  • Evaluate need for corrective action
  • Implement and document actions
  • Review effectiveness of actions
  • Update risks and opportunities

Data-Driven Quality Improvement

NCMRs by Supplier

Track count and value by supplier. Identify your problem vendors.

NCMRs by Customer

See which customer orders are affected. Manage relationships proactively.

Monthly Trending

Track NCMRs over time. See if you're improving or getting worse.

Pareto Analysis

Find the vital few. Focus on the 20% causing 80% of your problems.

Cost of Quality

Know your scrap, rework, and return costs. Make the business case for improvement.

Supplier Scorecards

Rate suppliers on quality performance. Drive accountability.

Stop Quality Issues Slipping Through

Every untracked non-conformance is a missed opportunity to improve. Start building your quality database today.