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See NS-FERN In Action
Too hot, too cold, leaky tap, broken chairs, pot holes in the car park... Everything matters, everything gets recorded, and the right people get notified instantly.
Staff discover facility issues every day. The question is: do those issues get reported, tracked, and resolved? NS-FERN makes it easy to report problems from any browser and ensures the right people are notified immediately via SMS and email.
Simple web form accessible from any device. Include description, location, priority, and photos.
SMS and email alerts sent immediately to assigned maintenance staff when issues are reported.
Attach photos directly from your phone to show exactly what the issue looks like.
Tag issues to specific buildings, floors, rooms, or equipment for easy identification.
Assign owners, track progress, and mark issues as resolved. Full audit trail maintained.
Automatic reminders sent when issues remain unresolved past their due date.
Staff member finds a facility issue
Logs issue with photo and location
Maintenance team alerted via SMS/email
Issue assigned to responsible person
Issue fixed and marked complete
HVAC issues, lighting problems, meeting room equipment
Factory floor issues, equipment problems, safety hazards
Store maintenance, customer-facing repairs, multi-site management
Loading dock issues, storage problems, infrastructure repairs
Every unreported facility issue is a missed opportunity to maintain your workplace. Start capturing and resolving issues today.